We always try to do the best job possible for our clients and we have incredibly high standards. But don’t just take our word for it. You’ll find below a selection of the great testimonials we receive from our clients. You’ll find these testimonials in the relevant parts of our website too but we’ve put them all together in this section. We aim to add yours here soon

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Children

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We instructed Charlotte to help us in relation to our granddaughter. Charlotte secured an urgent Order to ensure that our granddaughter remained in our care and a final Order was granted after much fighting. Charlotte was always professional throughout the proceedings and provided support in a very stressful situation in our lives. We never felt that we could not ask any questions or that Charlotte did not have the time to talk to us. We would recommend Charlotte to anybody who is looking for a family solicitor.

Mr and Mrs D, Southend, Essex

Charlotte helped me when Social Services issued care proceedings concerning my child. My child was returned to my care at the end of the proceedings. I found that Charlotte spoke to me like I was a person and not another case. She was professional and kept me up to date throughout the proceedings. Charlotte also made me feel confident throughout the proceedings, which was hard at times. I never lacked any confidence and would most definitely recommend her to act for any friends or family, which I have.

Mr B, Thurrock, Grays

Conveyancing

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Acting as LPA for the sale of my Dads property, I could not have wished for a smoother and stress free service. Karen Mitchell, who was my contact throughout, kept me fully informed at all times. When it comes to selling my own property, I will not hesitate to use Karen and BTMK again.

Rachelle

The firm have dealt with my Mother's will, and gave advice on Probate, culminating in acting in the sale of her property.

Michael

House sale It was a very easy and quick process, with regular updates and contact. I would highly recommend.

Adam

Great service Recently purchased our forever home, Gill was informative and provided great service. Mostly via email but sufficient in understanding the processes and made it simple. Would recommend the services for sure. Thank you

Harinder

Family & Matrimonial

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Great experience friendly professional and sensible advice. Would totally recommend Jaime and her team Thank you

Bob

Thank you so much for helping me though what has been a very tricky time. Your sage wisdom and calm has been a god send. I literally could not have done with out you. Big heartfelt thanks.

It’s my first time when I use a solicitor, and Jaime she was great! I appreciate her time and effort to explain everything to me! I’ve never needed to use a solicitor before and from being under loads of stress I decided to go to one for some legal help. I’m so glad I chose BTMK. They were extremely friendly and helpful and made sure I understood everything to get the best outcome needed that also met what I wanted. I had a serious family matter that needed dealing with , I got put in contact with Jamie lee johns, and she was amazing .. always at the end of the phone willing to help , she put everything In understandable terms and always done her up most to help ... she was so knowledgeable

Facing the prospect of Divorce and having no real idea of how to navigate the legal side of things I am very happy to recommend BTMK. At a time of intense personal stress the team worked with me with such clarity that I was able to make clear and concise decisions on what is a life changing event based upon their knowledge and expertise. My future and that of my children’s is all the better and secure for using such a professional service.

Litigation & Dispute Resolution

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I had a very positive experience dealing with Gabriella Shepherd. She helped me resolve a tenancy agreement issue with a less than transparent landlord who was previously ignoring all my attempts to communicate, simply threatening court action. Gabriella was totally on top of the legal arguments than needed to be made, she responded quickly and helped me reach a satisfactory compromise. I did not shop around as BTMK were recommended by a trusted friend, so I am not sure if their fees are competitive - but I was happy to pay for their top notch advice.

Gina

I’ve said it before but I was extremely impressed with how you handled this case all the way through and even more so on Friday. I had a gut feeling when we first spoke that you were the right person for the job and this was fully vindicated. It goes without saying that I will have no hesitation in recommending you and BTMK in general.

David

Excellent advice and service from Saul Caplan who had an immediate understanding of our needs, with fast teamwork. Very pleased.

Mr & Mrs Evans

Adam Fleming has been outstanding – extremely responsive, very practical and gave great strategic advice. He had great client management and communication.

Mr & Mrs T, London

Personal Injury & Clinical Negligence

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"Johanne was prompt with everything. And always willing to discuss and advise."

M. Hayes, Southend-on-Sea

To Johanne, Before I came to you I was told I had no claim for medical negligence, so please accept these flowers as a token of my appreciation fro you bringing this matter to a successful conclusion. I would not hesitate to use your firm again, or recommend you to anyone who asks me fora favourable solicitor. Thank you.

Very pleased with all of Johanne’s assistance. Worth the 75 mile round trip!

Mr B, West Kingsdown

Thank you Ruth for your hard work and understanding.

Mrs D Thomas, Benfleet

Property

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I have worked with Chris, Holly, Abi and the team on various occasions and they never cease to go above and beyond to ensure their clients needs are met. Very approachable and patient. I am 100% happy and confident in recommending their services. You won't be disappointed.

Mrs C Chambers

Great experience with Kelly and her team dealing with our sale and purchase of our new house , go communication

David Hampson

It was a very easy and quick process, with regular updates and contact. I would highly recommend.

Adam

The firm have dealt with my Mother's will, and gave advice on Probate, culminating in acting in the sale of her property.

Michael Hynson

Will disputes & Contentious Probate

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I consulted with Adam Fleming and Jessica Dawkins of the Private Client team regarding a Will Trust created by my dad because I was having trouble getting information from the Trustees' solicitors and wanted to know what my legal position was. Adam and Jessica reviewed the documents, and I received a helpful summary of how the situation stood and what I was entitled to know about the Trust. Adam then acted on my behalf and aided in getting communication going again between the Trustees' solicitors and myself without going over the top and making any fuss. It was a no-nonsense but effective, friendly approach and I am grateful to him and his team. Adam is not cheap, but he's utterly worth it.

V

Wills, Inheritance, Trusts & Probate

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I would like to mention Jessica Dawkins for her helpful advice, her kindness, and her patience in her dealing with me. Thank you.

Marina

Excellent advice and service from Saul Caplan who had an immediate understanding of our needs, with fast teamwork. Very pleased.

Mr & Mrs Evans

A grateful thanks to Mark Goodson for his help and guidance throughout

Ms S, Benfleet

We have received kind, courteous and prompt attention from Paula Dallison and her team. Thank you.

Mr and Mrs Eatherton, Rayleigh

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